PACKET.TEL :: RAPID INCIDENT RESPONSE TEAM

packet.tel's overall CAPABILITIES & offerings

PACKET.TEL has over 30 years of experience in the information security industry, with a focus on
Hacking Incident Response, DDoS Mitigation, Forensics, surveillience and counter-surveillence,
Red-Team exercizes and security program development, critical infrastructure protection, as
well as the top compliance programs (HIPAA, PCI, etc). 

INCIDENT RESPONSE FOCUSED CAPABILITIES

mANY OF OUR STAFF HAVE WORKED IN iNCIDENT rESPONSE ROLES AT ONE TIME OR ANOTHER IN LARGER
cOMPANIES IN cORPORATE aMERICA. wE COME FROM A DIVERSE BACKGROUND OF SKILLS AND ARE CONFIDENT
WE CAN ACCOMMODATE NEARLY ANY COMPROMISED NETWORK - BIG OR SMALL. tO BREAK IT DOWN FURTHER,
PACKET.TEL SPECIFICALLY HAS EXPERIENCE WITH:

• wINDOWS eNVIRONMENTS & rECOVERY OF HACKED SYSTEMS

• lINUX, bsd, soLARIS, AND OTHER unix ENVIRONMENT RECOVERY

• MACos RECOVERY AND HACKING RESPONSE OF MACos MACHINES AND GRAPHICS DESIGN HOUSES.

• RECOVERY AND REBUILD OF HACKED TELEPHONE AND VOIP SYSTEMS, PBXS, AND OTHER NON-STANDARD EQUIPMENT. 

• uNIQUE SITUATIONS LIKE COMPROMISED PERSONAL ROUTERS, CELLULAR PHONES, AND OTHER

• PERSONAL EQUIPMENT LIKE SMART TELEVISIONS AND EVEN HACKED VEHICLES (yES, IT HAPPENS).

• tHE ABILITY TO, IF YOUR BUSINESS HAS A SECURITY TEAM ALREADY, RAPIDLY TRAIN THEM AND PROVIDE PROJECT MANAGEMENT FOR INCIDENT RESPONSE AND RESOURCE ALLOCATIONS THAT MAKE SENSE WITHIN YOUR BUSINESS ENVIRONMENT WITH LITTLE TO NO LEAD TIME.

In summary, packet.tel'S rapid response tEAM BRINGS WITH IT COUNTABLE YEARS OF EXPERIENCE, BUT
ALSO SOMETHING THAT NOT MANY OTHER PLACES CAN ALWAYS SAY: We BRING A PASSION FOR THIS KIND OF THING
WITH US TO EVERY CUSTOMER'S OFFICES, AND A DRIVE AND PASSION THAT LEADS US TO THE GOAL'S FINISH LINE,
EVERY TIME. 

iF YOUR COMPANY IS A SMALL FIRM, OR A FORTUNE 50, WE ARE CONFIDENT WE CAN DROP IN, BE BRIEFED ON
THE COMPANY'S STRUCTURE AND IT'S SILOS, AND THEN OVERCOME THINGS THAT HAVE BEEN TRADITIONALLY
ROADBLOCKS WHEN ATTEMPTING TO WORK ACROSS THOSE SILOS THAT EVERYONE ENJOYS IN CORPORATE
aMERICA!

wE NEED AND TYPICALLY ASK FOR ONE THING TO ALLOW US THE ABILITY TO DO OUR JOBS RIGHT:
tHE "TEETH" NEEDED TO GET THINGS DONE.

wE'VE FOUND that one thing will almost always prevent us from sucessfully protecting you:
The inability to empower everyone working on the eviction of your attacker(s) the NEEDED authority to do so. this includes taking evasive and sometimes poorly recieved ORDERS FROM OUR TEAM IF EVASIVE ACTION IS NEEDED IMMEDAITELY, BUT IT'S THE NATURE OF THIS PARTICULAR BEAST. ENSURING SILOS ARE AT LEASAT TEMPORARILY BROKEN DOWN AND HAVING MANAGEMENT ON BOARD BEFORE WE BEGIN IS IMPERITIVE. wE DO EVERYTHING IN OUR POWER TO GET THIS KIND OF THING SQUASHED BEFORE WE START, BEACUSE ONCE WE DO, THERE'S NO TURNING BACK WITHOUT SEVERE
CONSEQUENCES (YOUR ATTACKER BURROWS IN DEEPER WHILE INFIGHTING OR TERRITORY BICKERING HAPPENS). 

How do we deal with minor culture clashes and personality differences?

We leverage a two pronged approach of choosing the right team members FROM packet.tel to fit your business
place's atmosphere, and workplace which most closely resembles their experience before joining our team.
as well as HAVING A BRIEF CONVERSATION WITH THE EXECUTIVE STAFF OR C-LEVEL EXECUTIVES in order to assure
they are on-board and able to help align everyone else in the organization before we even begin. The reason this is so critical prior to beginning our work is due to the importance of our specialized methods being carried out
without being blocked midway through, which then causes your organization to have wasted the entire engagement.
Once an attacker realizes there's "new threats" to their presence in a network, the worst possible thing that
can happen is infighting or territorial scuffles which result in stalling or worse, reverting somehow and letting them establish new hiding spots.

If this situation happens, we are forced to re-run EVERYTHING again - from the network profiling, re-p2v, threat actor assessments to ensure no "new muscle" has been brought in.. it just a total mess. I assure you we, as well as you, do not ever want to deal with this. Luckily we have had the fortune to never have this unfold.

What kind of things set you apart from other Incident Response Firms?

Our tenure at the world's largest companies along with our custom solutions that are entirely built in-house usually set us apart well enough, but we also operate under the ethos that security & privacy shouldn't only be available to the companies that can pay the most money. We work with all customers - big and small - on a sliding scale to assure equal access, to the best of our abilities, for businesses on Forbes Top 50 just the same as a small business in the middle of the country.

What about your technology?

As far as tech goes, we have some super exciting things we've built over the years, including custom "trap networks" which keep our attacker 'friends' busy for a while as we begin the process of making their world smaller and smaller via the walls closing in. When ready, we pull the trigger and evict them from your network 100%. there's a 24-48 hour watch period to see if any sign of them returns anywhere, and if it does we don't stop until it's done right.

wE also are one of the few incident response teams that frequently EMPLOYs A VARIETY OF OTHER TACTICS LIKE SOCIAL ENGINEERING, WHICH GIVES US THE ABILITY TO DISRUPT THE attacker's networks of SERVERS/vps MACHINES, which are almost always being abused and purchased with stolen credit cards to begin with. 

YOU LIKELY HAVEN'T EVER SEEN A COMPANY attack a situation like incident response in the way we do.

We have a lot of other interesting things that we do during these types of engagements, and aren't going
to operate in a secretive way - you get front row seats to the show!

Been plagued by some pesky hackers that just won't gtfo? Can't seem to figure out how they keep getting in? We can figure it out, one way or another. If we dont? we have a money-back guarentee. Does it have conditions? Of course, but they're more than fair and we like keeping our success story rate extremely close to 100% satisfaction. so, if you nEED HELP, give us a call or email some time. We're positive you'll be our next best word-of-mouth customer that's exceedingly happy with our work and pricing. 

--daniel // packet.tel llc ceo & founder

In addition to our rapid incident response team, we also are

ELECTRONIC WARFARE READY

PACKET.TEL is trained to and capable of providing electronic counter-intelligence techniques that are typically deployed by Private Military Companies, The United States Military, and Private Security Companies for missions involving for Diplomats, High Value Targets, Politicians, Business Executives, and other VIPs. 

PHYSICAL COMBAT READY

If we determine that physical threats may be possible, we work directly with our Physical Security Teams to ensure your safety, or the safety of anyone involved, is protected at all costs through planning, situational awareness, and reaction to any and all changing situations as they progress. 

• NOTE: Even if you do not choose to use our services to remediate your situation, we will try our best to lead you to others who are a more appropriate fit. Chances are, though, you will see just from one phone call that we mean business and take every step of the way extremely seriously.  

Travel to your nearest Target, Best Buy, 7-Eleven, or other store that sells prepaid cellular phones. 

• Do NOT call or email us from any company assets. Drive to your nearest Best Buy, Target, 7-Eleven, or any place that sells PREPAID CELLULAR PHONES. Activate the service WHILE YOUR OTHER PHONES ARE IN AIRPLANE MODE.

Take control of your online security with Packet.tel LLC.

Contact us now to safeguard your digital identity and data from cyber threats.